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COWORKING FAQ

GENERAL

Is Rentadesk right for me?

If you're a freelancer, independent worker or student and like doing your own thing, while also valuing the company and collaborative opportunities of being surrounded by friendly, talented and inspirational people, then you'll love it at Rentadesk.

Are you a 'coworking space'?

Rentadesk was started in 2005 before the term 'coworking' (aka co-working) became popular, however the term describes us well. It simply means like-minded people sharing the same work space with an emphasis on creating a great community.

Does 'coworking' mean that I need to work with other freelancers at the space?

No, it means that you can work in the space while being surrounded by other coworkers working on their own projects. Joint projects often pop up naturally but it's not mandatory!

What kind of people do you have at Rentadesk?

Front-end and backend web/software developers, graphic designers, branding experts, marketing experts, creative freelancers of all kinds, foreign exchange traders, options traders, futures traders, publishers, property developers, web advertisers, consultants of all kinds, e-commerce developers, international trade agents, financial market developers, iPhone developers, Android developers, journalist of all kinds, personal and business coaches, actors agents, language translators, post production directors, architects, architectural modelling renderers, SEO and content experts, promotional gift producers, undergraduate and postgraduate students either studying or in their first startup (we're really close to UCL, LSE, Kings, Imperial etc), people who have a normal 9-5 job working on their own projects in the evenings and weekends, and many more.

I'm not a business, can I rent a desk to use for independent learning? 

Yes, you are very welcome at Rentadesk.

Is the space suitable for continuous outbound sales calls?

The space is not suitable for anything that is likely to disturb the other members in the community unless you have your own private office space at Rentadesk.

How many desks can I subscribe to?

We normally limit coworking membership to one to three desks in the coworking areas, whereas offices are sized for companies of approximately 4 to 10 people.

Do you have a minimum subscription period?

One month for coworking 3 months for offices.

How much notice do I need to provide?

One full calendar month for coworking, aligning with your membership start date. Offices require 3 months notice.

How quickly can I move in?

If you are suitable for membership you can start immediately after viewing.

CAN I PREPARE MY OWN LUNCH ONSITE?

Yes we have a fully equipped kitchen where you can store your own food and condiments.

How fast is the internet connection?

300Mbps.

Do I need to sign a contract, And for how long? 

You need to accept the Rentadesk Agreement which is a short 1-minute easy read. 

Is there a facility to upscale/downscale/pause the subscription?

You can change your level of coworking subscription whenever you like after the initial 3 month period, you can also pause if away for more than one month.

Are the facilities secure?

We endeavour to provide the best possible security at the premises using a combination of keyed, PIN and security card access.

Do I need Insurance?

Each individual is liable for their own property.

What are the opening hours?

We're always open, 24/7/365. Need to pull an all-nighter? That's not a problem at Rentadesk, we're always open for members - we even have memberships specifically for off-peak Night-Owlers.

Is IT Support Included?

We provide you with an operational wireless internet connection and colour printer with full instructions on use, you do the rest.

What kitchen facilities are available?

Combination microwave that will brown a pizza to perfection. A wide selection of black, green and herbal teas; bean to cup espresso and cappuccino machine, cafetiere, frappe and instant coffees, skimmed, semi-skimmed and full-cream milk and a wide variety of biscuits included for free. We often have treats too!

How much is the deposit?

No deposit for membership. £50 refundable deposit per key should you become a keyholder.

Do you have any pHOTOS?

Yes we do, take a look at our London coworking gallery.

Is it fully furnished?

Yes the space is fully furnished, you will have your own desk, desk pedestal and chair with optional additional storage and lockers. Breakout areas are fully furnished with sofas, chairs, tables.

Are there any breakout areas?

Yes all buildings have breakout areas with comfy sofas, chairs and tables where you can read, relax or have meetings. They are also supplied with free coffee, tea, milk and biscuits.

Are there any fees when I want to stop membership?

No.

What's the difference between your various LONDON Coworking Spaces?

Bloomsbury House and Golden house are beautiful Georgian Houses with private office rooms for 4 to 10 people and lovely wi-fi friendly gardens. Artist House is a larger, more open coworking space with all floors above ground, it's the only space with a private meeting room but without a garden.

If I am located in the spaces without a private meeting room can I use the private meeting room at Artist House?

Yes, you can book via the members website.

If I'm using Artist House (the one without a garden) can I have access to the gardens at Bloomsbury House or Golden House?

Yes.

I'm ready! Where do I start?

After viewing if you have been accepted for membership we'll send you the subscription form.

FIXED DESK

What is included in the package?

Your own personal desk and desk pedestal, wifi, and use of the meeting room and kitchen (free coffee, tea, milk and biscuits).

I'm ready! Where do I start?

After viewing, if you have been accepted for membership we'll send you the subscription form.

HOT DESK

What's the main difference between hot desking and a fixed desk?

With hot desking you can't leave your stuff on the desk overnight, however optional security lockers are available to store your things while you are away.

Do you ever run out of hot desks?

No, honest!

Can I have a phone line with a Hot desk?

Yes.

CAN I HAVE A LARGE MONITOR WITH A HOT DESK?

Yes, we can store your own monitor separately for a small cost, or use one of the communal monitors if there's one free (we have lots).

DO YOUR SUPPLY ANY HARDWARE?

We have spare screens, keyboards, mice, power adaptors, and a vast selection of leads for those emergency situations!

OFFICE SPACE

WHAT IS THE DEPOSIT REQUIRED?

No deposit required.

What is the notice period?

Offices require three months minimum notice aligning with your monthly billing cycle.

MAILING

Do you offer a mailing address?

Yes, a mailing address allows you safe receipt of letters and packages during normal business hours.

Do you offer a Registered mailing address?

Yes we offer a registered Mailing Address so you can received statutory mail at Rentadesk.

Can you forward mail?

Yes we can forward letters worldwide on the same day as we receive them, we let you know they're on their way.

I need postal mail to be opened, scanned and emailed to me on the day of delivery, can you do this?

Yes we can open mail on your instruction and email you the full high quality colour scan on the same day as we receive the mail.

Can I have a mailing address without having a desk?

Yes.

PHONE

Do you offer a phone service?

Yes, we use a great VoIP phone provider that's high quality, reliable and we can set it up for free. It uses a conventional phone handset and you don't need to worry about any technical stuff, we do it all for you. It can be used anywhere with an internet connection, so if you leave Rentadesk you can take it with you without any loss in phone service.

Are there any separate areas to make phone calls?

Yes, there are various spaces (depending on building) where you can have a conversation away from your desk.

Can I have a phone without having a desk?

No, the phone service is a convenience offered to members with a Fixed desk or Hot Desk only.